feedbackfivesupport.ecomengine.comFeedbackFive - Help Center

Help Center Go to ecomengine.com Contact Us FeedbackFive eComEngine FeedbackFive Getting Started Frequently Asked Questions Best Practices and Amazon Policy Email Features and Exclusions Monitoring and Analytics Account and Store Settings FeedbackFive (CN) 入门指南 常见问题 最佳做法和亚马逊政策 邮件功能和排除 监控与分析 帐户和商店设置 MarketScout Getting Started Batch Uploads & Reports RestockPro Quickstart Setup FAQs Best practices Amazon Imports How do I Analytics and Reporting Plans and billing Account access Settings Restock Suggestions Products POs and Shipments SmartPrice Getting Started Troubleshooting FAQs Back to home Help Center FeedbackFive eComEngine FeedbackFive Getting Started Frequently Asked Questions Best Practices and Amazon Policy Email Features and Exclusions Monitoring and Analytics Account and Store Settings FeedbackFive (CN) 入门指南 常见问题 最佳做法和亚马逊政策 邮件功能和排除 监控与分析 帐户和商店设置 MarketScout Getting Started Batch Uploads & Reports RestockPro Quickstart Setup FAQs Best practices Amazon Imports How do I Analytics and Reporting Plans and billing Account access Settings Restock Suggestions Products POs and Shipments SmartPrice Getting Started Troubleshooting FAQs FeedbackFive Getting Started How do I set up FeedbackFive? What is the Official Amazon Feedback and Review Request Template? Switching from another feedback tool? How do I sign up for FeedbackFive? Add your Solicitation Email Address Create your Templates Activate your Campaigns Monitor ASINs for Product Reviews Get Ready to See your Results! See more Frequently Asked Questions How can I improve my results? Does FeedbackFive integrate with help desk software? Does FeedbackFive have A/B testing? Will emails be sent for my FBA and MFN orders? Why are my emails "pending"? Why aren't my emails sending? Why aren't buyers opening my emails? Why are some of my emails not delivered? How do I copy templates and campaigns to another store? Why don't the links work in my sent emails? GDPR Frequently Asked Questions Why isn't the buyer's name showing in my emails anymore? See more Best Practices and Amazon Policy Can I send coupon codes through FeedbackFive? How should I write my emails? How should I request product reviews? What can I include in my emails? Should I request seller feedback or product reviews? What subject line should I use? What is the Daily Email Limit? What time should I send my emails? What day should I send my emails? See more Email Features and Exclusions How can I exclude buyers who have opted out? How can I exclude specific orders or buyers? How can I exclude buyers who contacted me? How can I exclude late and out-of-country orders? How can I exclude refunded orders? How can I see the email schedule? How can I exclude canceled orders? How do I set up Auto-Forwarding in Gmail? How do I use Shortcut Tags? Can I exclude some SKUs from my emails? How do I use Custom Campaign Rules? How do I use SKU Tags? How do I send attachments? How do I add my logo? How can I send emails manually? How do I customize my subject line? How do I change email timing? How do I change button and layout colors? How do I resize images in email templates? How do I change font, font size, and font color? Can I use animated GIFs in my emails? How can I change the layout of a custom template? How do I set up Auto-Forwarding in Outlook? How do I set up Auto-Forwarding in Apple Mail? How do I set up Auto-Forwarding in Windows Live Mail? See more Monitoring and Analytics How do I respond to product reviews? How do I request negative feedback removal? What is the Orders Overview page? What is the Daily Feedback Summary? What is an Order Status? How do I see my open rate? What can I do on the Product Reviews page? What can I do on the Feedback page? What's on my Dashboard? What is the Order Data page? How can I receive alerts for negative ratings? Can I upload ASINs in bulk? How do I delete removed ratings from FeedbackFive? See more Account and Store Settings How do I see my positive feedback? (U.S., India, Canada, and Mexico) How do I view my FeedbackFive invoice? How can I add additional stores or international marketplaces? When does my FeedbackFive free trial end? How can I change or cancel my FeedbackFive plan? How do I see my positive feedback? (E.U. Marketplaces) What Product Review Management plan do I need? How can I add additional users to FeedbackFive? How can I reset my FeedbackFive password? Who is the FeedbackFive Account Owner? How can I change my User Login Name or Display Name? How can I change my FeedbackFive store name? How do I connect FeedbackFive to Amazon MWS? What happens if I exceed my email limit? How can I change my FeedbackFive billing information? Can I view my FeedbackFive invoice as a PDF? What plan is right for me? How do I change my plan? How can I reactivate my FeedbackFive account? See more eComEngine 2019 Go to ecomengine.com Contact Us...